If you are not satisfied for any reason during the first 30 days you can return the unit and receive a refund for the hardware and network costs (refund limitation on service portion: to a maximum of 29.95).
If your VehicleRECOVER tracker has been diagnosed as defective over the phone by a technical support team member, you may choose to have VehicleRECOVER ship a new one to you immediately. If VehicleRECOVER ships you a replacement by the next business day, VehicleRECOVER may charge you via credit card that VehicleRECOVER accepts or chooses, for the full retail cost of the replacement tracker. When you return your defective tracker to VehicleRECOVER, within 30 days after you requested a replacement, VehicleRECOVER will credit back the advance charge to your credit card. If you do not want to incurr the advance charge of our replacement tracker, VehicleRECOVER will send you a replacement tracker within 10 days after VehicleRECOVER receives your defective tracker. This limited warranty is good for 1 year. Discontinuance of service for 90 or more days without renewing service will void this 1 year limited warranty.
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